Yahoo!Auction
Rakuten shopping
Other Shopping
Forwarding
- What is Bid for You?
- When multiple bidders are bidding on the same item, the highest price wins the auction, thus, called bidding. MYJAPAN's bidding system places the bids on YAHOO! JAPAN for the member automatically. When the auction is won, MYJAPAN will contact the seller with payment and inform the seller to have the package delivered to MYJAPAN's warehouse. This is called a Bid For You service.
- What is Buy for You?
- Simply what it means, we buy goods/products for you. This service is dedicated for members to shop on websites like Rakuten Japan, Japan Amazon...etc. All you need to do is to give us the website and the specification; we will then make purchase for you.
- What’s the difference between Bid for You and Buy for You?
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Bid for You ：
Since the time is set for any particular listings, once the listing is ended, you will not be able to purchase the item.
MYJAPAN is consigned by the member to bid the item on his/her behalf on YAHOO!JAPAN. Therefore, the member is required to fill out a [Bid For You Order Form] first, in order to set a max bid price for MYJAPAN to put the bid in. This service is dedicated for member(s) to place bid(s) on YAHOO!JAPAN only.
Buy for You :
This service is dedicated to helping member(s) in purchasing goods/products on shopping websites such as Japan Rakuten or Uniqlo...etc. - Dispute or Claim Cases
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Please check your package immediately upon received, should there be any needs for further assistance, please file a case:
1. Please notify MYJAPAN within 3 days of delivery to avoid exceeding the period for filing a dispute case which may result in loss of your rights.
2.Remember, although MYJAPAN members have the rights of 30-days free storage service, it might reduce your cases odds of succession when you place parcels for too long. Please noted.
3. Email form
a. Title: Application for Dispute/Claim cases (Order Number: xxxxxx)
b. Photo: Please use either jpg, gif, or png as format, each mail could not exceed 2MB in size.
c. Content:
i. Describe the issue
ii. How you wish to resolve this issue (Ex. exchange, return for refund or partial refund
request...etc)
4. Send the email to [email protected]
Friendly reminder:
1. Do not attempt to repair the content and please keep the content as is with all original packaging material to avoid any request for a dispute case being denied by the seller.
2. According to Terms and Conditions: Members are responsible for all cost including "International Shipping Cost"、"Service Fee"、"Domestic Shipping Cost at Japan"、"Local Delivery Cost" and all other related cost.